Skills & Competencies for Program Management Office Manager
Program Management Office Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Program Management Office Manager
Manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.
JOB RESPONSIBILITIES for Program Management Office Manager
Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.
Program Management Office Manager SALARY RANGE
BASE 50%
$146,562
TOTAL 50%
$156,767
Job Level
M02
Job Code
IT10000436
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Program Management Office Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Program Management Office Manager
1
Job Family Competencies –
Change Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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2
Job Family Competencies –
Program Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites the essential program management software and tools for Enterprise Project Management.
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Level 2 Behaviors
(Light Experience)
Applies program management software solutions and technology.
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Level 3 Behaviors
(Moderate Experience)
Determines program resolutions to reduce the impact on the management and direction of the program.
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Level 4 Behaviors
(Extensive Experience)
Implements communication strategies to maintain management awareness of program progress and issues.
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Level 5 Behaviors
(Mastery)
Builds strategic plans to improve management of the overall program and alignment of best practices.
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3
Program Management Office Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Manager
Proficiency Level - 4
5
Competency for -
Program Management Office Manager
Proficiency Level - 5
14 soft skills or competencies (core competencies) for Program Management Office Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2
Core Competencies –
Quality Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
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Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
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Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
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Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
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3
Program Management Office Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Manager
Proficiency Level - 4
5
Competency for -
Program Management Office Manager
Proficiency Level - 5
Summary of Program Management Office Manager skills and competencies
There are 0 hard skills for Program Management Office Manager.
10 general skills for Program Management Office Manager, Change Management, Program Management, Project Cost Management, etc.
14 soft skills for Program Management Office Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Manager, he or she needs to be proficient in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
10 general skills for Program Management Office Manager, Change Management, Program Management, Project Cost Management, etc.
14 soft skills for Program Management Office Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Manager, he or she needs to be proficient in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
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